PRIVACY POLICY
Last modified: 01/06/2025
Welcome to MyFamilyPlan! PFG Management LLC (“MyFamilyPlan”, “Company,” “we,” or “us”) respects your privacy and is committed to protecting it through our compliance with this policy (“Privacy Policy”).
This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website at www.myfamily-plan.com (“Website”) or contact our customer service and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This Privacy Policy does not apply to information collected by any third party, including through any application or content that may link to or be accessible from or on our Website, or to information collected by us offline or through any other means, including on any other websites operated by the Company or any third party (including our affiliates or subsidiaries).
Please read this Privacy Policy carefully to understand our practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using our Website, you agree to this Privacy Policy. This Privacy Policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please review this Privacy Policy periodically for updates.
INFORMATION WE COLLECT ABOUT YOU AND HOW WE COLLECT IT
YOUR CHOICES, RIGHTS, AND CONTROLS
HOW WE PROTECT YOUR INFORMATION
HOW WE RETAIN YOUR INFORMATION
HOW WE TREAT INFORMATION FROM CHILDREN UNDER THE AGE OF THIRTEEN
INFORMATION WE COLLECT ABOUT YOU AND HOW WE COLLECT IT
We collect several types of information from and about users of our Website.
Information You Provide to Us
We collect information you provide to us which includes:
- Customer Information: We may collect information such as your first and last name, email address, phone number, and mailing address.
- Payment Information: Details of transactions you carry out through our Website and of the fulfillment of your orders such as payment information, billing address, and shipping address. You may be required to provide payment information before placing an order through our Website. Payment information may be collected by one of your vendors and, if stored, would be stored by them and not us. We do not store or process any payment information.
- Communications with You: Records and copies of your correspondence (including your name, contact information, email addresses, and any information you provide us), if you contact us directly or provide feedback on our Website directly to us.
- Usage Data: As you navigate our Website, we may automatically collect usage data which may include information such as your device’s Internet Protocol address, internet connection, the equipment you use to access our Website, and usage details. The information we may collect automatically may not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. Automatic data collection helps us to improve our Website, and to deliver better and more personalized services. The technology we may use for this automatic data collection may include cookies (or browser cookies) and web beacons.
HOW WE USE YOUR INFORMATION
We use information that we collect about you or that you provide to us, including any personal information:
- To present our Website and its contents to you.
- To provide you with information, products, or services that you request from us.
- To fulfill any other purpose for which you provide it.
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
- To notify you about changes to our Website or any products or services we offer or provide though it.
- In any other way we may describe when you provide the information.
- For any other purpose with your consent.
HOW WE SHARE YOUR INFORMATION
We do not share personal information with any third parties except in the limited circumstances described below:
- We may share personal information to fulfill the purpose for which you provide it.
- We may share personal information with your consent.
- We may share your personal information with our subsidiaries and affiliates.
- We may need to share or provide information including personal information to contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
- We may share your personal information with a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by the Company about our Website is among the assets transferred.
- We may share aggregated information about our users and information that does not identify any individual, without restriction.
We may also disclose your personal information:
- To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
- To enforce or apply our Terms of Use (https://myfamily-plan.com/terms-of-use) and any other agreements, including for billing and collection purposes.
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.
YOUR CHOICES, RIGHTS, AND CONTROLS
You can exercise any of the rights described in this section consistent with applicable law by emailing [email protected]. The exact scope of these rights may vary by state.
In some states, applicable law may entitle you to:
- Confirm whether we process your personal information.
- Access and delete certain personal information.
- Correct inaccuracies in your personal information, considering the information’s nature processing purpose.
- Data portability.
- Opt-out of personal data processing for: targeted advertising; sales; or profiling in furtherance of decisions that produce legal or similarly significant effects.
- Either limit (opt-out of) or require consent to process sensitive personal data.
Nevada provides its residents with a limited right to opt-out of certain personal information sales. Residents who wish to exercise this sale opt-out rights may submit a request to this designated address: [email protected]. However, please know we do not currently sell data triggering that statute’s opt-out requirements.
Data Updating and Correcting Your Information
You may send us an email at [email protected] to request access to, correct, or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. Residents of certain states may have additional personal information rights and choices.
HOW WE PROTECT YOUR INFORMATION
We have implemented reasonable measures designed to secure your personal information from accidental loss and from unauthorized access, destruction, use, modification, and disclosure.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures.
HOW WE RETAIN YOUR INFORMATION
Personal information will be retained until we have fulfilled our legal, contractual, and policy obligations. We store your personal information for as long as needed or permitted, based on the reason why we obtained it.
HOW WE TREAT INFORMATION FROM CHILDREN UNDER THE AGE OF THIRTEEN
Children’s Online Privacy Protection Act of 1998 (“COPPA”) requires us to inform parents and legal guardians (“parents”) about our practices for collecting, using, and disclosing personal information from children under the age of 13. Our Website is not directed to children under the age of 13. We do not knowingly collect personal or other information from anyone under the age of 13.
If we discover that we have collected information from a child in a manner inconsistent with COPPA, we will take appropriate steps to either delete the information, or immediately seek consent for that collection.
CHANGES TO OUR PRIVACY POLICY
We will post any changes we make to our Privacy Policy on this page. If we make material changes to how we treat personal information, we will notify you through a notice on our home page. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for periodically visiting this Privacy Policy to check for any changes.
CONTACT INFORMATION
To ask questions or for more information about this Privacy Policy and our privacy practices, contact us at: [email protected]
